Legal Policies

Terms & Conditions 

Welcome to draperyhardwareoutlet.com.  We are a part of Spring Crest Drapery & Design, in Phoenix, Az.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.  Your purchase of products from us is your agreement to follow these Terms and Conditions and to be bound by them.

Disclaimer

This web site and all content available on this web site are provided on an “as is” basis without warranty of any kind, either expressed or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.  You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of the Web Site, and that Drapery Hardware Outlet and Spring Crest Drapery & Design shall not be liable for any damages of any kind related to your use of this Web Site.

Product Information

Most products displayed on our Web Site are available.  Some products have limited quantities.  The prices displayed on our Web Site are quoted in U.S. dollars and are valid and effective only in the U.S. 

Inaccuracy Disclaimer 

From time to time there may be information on our Web Site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.  We reserve the right to correct any errors, inaccuracies or omissions, or to change or update products at any time without prior notice. (Including after you have submitted your order). 

Return Policy 

Custom products my not be returned for any reason, other than manufacturers defects.  If this should occur, the product must be returned in the original packaging within 30 days of receipt.  Standard hardware in original packaging may be returned within 30 days for a full refund, minus a 25% restocking fee. 

Returns by mail 

To return an item by mail, please include a letter indicating the reason for the return and the action to be taken, such as replacement or merchandise credit.  Include the following: 

Your name:
Address:
Phone number:
Order number: (?)
Item name/description:
Reason for return:
Action to be taken (Replacement or Credit) 

Use the shipping carrier most convenient to you, and send the package to the following address, where your request will be processed according to your instructions. 

Send to:

Drapery Hardware Outlet
25219 N. 53rd. Drive
Phoenix, Az. 85083

I accept: